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The emblem is changing, but the Travel Agency Interface remains the same! Balboa is a 24-hour operation: We’ve our regular business hours, but our after-hours agents are there to assist in case of emergencies. Commock: The nice thing with having a travel agent is our data. Plenty of the airlines are having these prompt-purchase, non-refundable, no-adjustments tickets, and all that.\n\nAnother thing too—and I’ve seen this just lately, in the last couple of years especially—there’s been plenty of weather delays. There’s been so many weather delays, and we’ve our purchasers calling us … they’re standing in line, their flight just obtained cancelled and we’ve been in a position to assist them immediately.\n\nThis is where our price comes in. Booking online, when there’s a difficulty they should make a cellphone call and hold. Lam: Plainly using a travel agent, although there’s a price, may help folks feel less pissed off in annoying travel situations. I have purchasers calling from the taxi: I will miss my flight, I don’t suppose I will make it!\n\nCommock: My hardest thing is overcoming the perception that purchasers can guide online and not recognizing the value of booking with a travel agency. They have a computer that they’ll go to at any time, feeling like after they hit purchase that’s it. We’ve that added value that we’ll help them beyond that ticket, if there’s a difficulty or weather delay.\n\nDuring Richard Nixon’s years as a slashingly anti-Communist U.S. senator and vp, The Washington Publish’s famed cartoonist Herblock (Herbert Block) was a relentless critic. Every now and then—not quite often enough to be a crisis, but just usually enough to be a trope—folks in the United States will freak out as a result of a huge number of highly in style websites and companies have abruptly gone down.…