The Four Features that Matters For a Salon Booking Software
If you operate a salon business, then you know that time is precious for the customer. Even though they like visiting the salon and starting conservations, they do not wish to be there forever. They deserve timely and professional services from you. There are things that can be done and results in better small business management. Serving in a creative business where the customer can get a unique set of services gives satisfaction to the customer. A salon booking software is a tool that you can use to improve the operation of your small business. Here are four things that warrant your attention if you are to get the best software.
The first feature is the online booking capacity. Which is the mode of customer booking that you have today? Do the clients just walk in or they make a phone call. With the online booking software, you are sure that customers can place an appointment from any place they are located in. The customers will be at the salon at the time that you have selected to serve them. This gives them ample time to prepare and choose a haircut that they choose. They will do the cut selection on the software user interface.
The customer management tool is another impart tool for the salon booking software. This tool has the role of improving the customer relationship with the business. IThere is a high likelihood that you know your customers very well. However, it is important to go a step further beyond knowing them. The customers will feel valued if you build long term relationship with them. An example is sending congrats messages during their anniversary. When there is any holiday, send them a happy holiday message. It will allow you to have loyalty reward system for the frequent customer. Sending a discount message to a customer who have not visited for some time can get them back.
The health status of your business deserves a thought. This can be eased by getting a salon booking software featuring the reports and data analysis tools. This tool will give you the data on how your business financial status are are. It prepares the reports on the money spent to buy stock and promotion and value obtained from the same stock and promotions. The reporting tools allow you to see the time that you take to complete a specific hairstyle.
Another important tool is the inventory management module which helps you to keep track of your stock. You will be notified when the stocks reaches the reorder level and you can take the right action. This avoids a scenario where you run out of stock and cause frustrations to the customer when you cannot service them because stock is over.